Trust & Security Center

Your compliance documentation,
handled with the care it demands.

Fencia analyzes sensitive policies, contracts and technical documentation. Here we explain exactly how we protect that data, who processes it, and what safeguards apply.

Security measures

Encryption in transit

TLS 1.3 on every connection between your browser and our servers.

Encryption at rest

AES-256 for all stored data, including documents and analysis results.

Row-Level Security (RLS)

PostgreSQL Row-Level Security: each user can only access their own data at the database level.

Two-factor authentication

2FA available for all accounts. Authentication managed by Supabase Auth.

Production/staging separation

Isolated environments. Customer data is never used in development or testing.

Access monitoring

Immutable audit log and monitoring of anomalous access patterns.

How we handle your data with AI

We never train models on your documents

Your documents are sent to the model only to generate your analysis. They are not used to train or improve any AI model — neither ours nor the provider's.

Model provider

Analysis runs on Google Gemini via API. Google does not use data submitted through the API to train its models (Gemini API usage policy).

Minimal retention

We keep your documents and results only while your account is active or per your retention settings. You can delete individual analyses at any time.

Subprocessors

These are the providers that may process data on your behalf. We maintain data processing agreements (DPAs) with all of them.

ProviderPurposeData locationSafeguard
SupabaseDatabase, authentication and storageEU (AWS Frankfurt)GDPR / EU region
VercelApplication hosting and deploymentEU / USASCCs
Google (Gemini API)AI document analysisUSASCCs · no training
StripePayment processingUSASCCs + PCI DSS
Vercel AnalyticsAggregated usage metrics (no PII)USASCCs · no tracking cookies

Data residency and transfers

Your database and documents are hosted in the European region (AWS Frankfurt, via Supabase). Some subprocessors (hosting, AI, payments, analytics) are US-based companies and may process data outside the EEA. For those transfers we rely on the EU Commission's Standard Contractual Clauses (SCCs). We do not claim our entire infrastructure is 100% EU-only — we are transparent about what is processed where and under which safeguard.

Incident response

If you detect or suspect a security issue, email us at security@fencia.co. We investigate every report. In the event of a personal data breach that poses a risk, we will notify affected users and authorities in line with GDPR timelines (Art. 33-34).

Compliance posture

GDPR

Compliant processing, DPA available, data-subject rights handled

ISO 42001

Readiness in progress — voluntary AI management standard

SOC 2

On the roadmap — not yet certified

EU AI Act

Article-level analysis methodology, updated with each regulatory change

Legal documents

We're an early-stage company. We don't overstate certifications we don't have yet. What you see here is what we actually apply today.

Need more detail for your vendor review?

If your security team or DPO needs additional documentation (signed DPA, subprocessor list, security questionnaire), get in touch.

Contact security